I have a 2004 Passat, and boy does that thing eat cash. Every time ya take it in, they want to do something. Took it in for inspection and they do $600 worth of repairs. (They wanted to do $900 in repairs)..
So here's the letter I wrote to them:
I dropped my passat off the evening of the 12th for an oil change and inspection. I called to check the status at 4:00PM and found that they just started on my car hooked it up to the emissions machine. (next time I'll be more specific that I don't want my vehicle to be the last one of the day) In the next 2 hours, they found, and completed over $500 worth of repairs (over $700 was recommended). It seems that every time we bring this vehicle in, it requires something.
I have gone through:
2 sets of tires in the first 50,000 miles
endless frickin CV boots
ignition coils
rotors (because of rust?)
non-functioning doors
lights that work then don’t, then suddenly work again
a request to fix the trunk that takes Hercules to open that was never fixed
… And have until recently kept up with every scheduled maintenance. We did not mistreat nor neglect the car, but it is like the loser family member who loses their job and needs to stay with you for awhile. It takes and takes and takes..... It's about time this car gets kicked out of my household.
I, my wife, nor any of our family members have EVER owned a NEW vehicle that has required so much work. I don't know who is screwing me; Volkswagen by making shitty cars, or York Volkswagens service department. I will obviously never buy a volkswagen again (this one is going on the trading block shortly), nor will I ever recommend a volkswagen to anyone, and I will never deal with York Volkswagen again.
Jerks.
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